Today, we have introduced a new, more secure, system to protect your account. This will also assist you should you lose your password.
Simply go to
https://account.34sp.com/forgotten_password and enter your email address. We will send a link to that email address (this must match the email address on our systems for your account). Click this link and enter your new password. That is it; your control panel password is reset. Our support technicians will no longer be able to confirm passwords for your control panel. They will reset your password and send you the link email as described. Please ensure your contact email address on our system is current, to avoid issues with receiving the link.
Don't forget, you can now administer all services through this one simple login. All you need to remember is your registered email and password. Feel free to click the 'Create Support Ticket' button to ask any questions you may have.
34SP.com Team.
Wednesday, April 20, 2011 12:17 PM