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Hopefully this tutorial will get you up and running with your new POP mail account with 34SP using Eudora. We will just be running through the wizard in this setup. This tutorial assumes you have already set up your mailbox in Plesk and you just require Eudora set up to connect to that mailbox.

If you haven't set up your mailbox yet and are unsure of how to do it check out the excellent Plesk tutorials here - http://support.34sp.com/siteadmin-control-panel/control-panel-tutorials/ then come back and follow this to set up Eudora.

Beginning

From your menu bar select Tools and then Personalities

Personalities In Eudora

so that you get the box shown below.

Adding a new mail account

Right click in this box and select New from the options shown.

You should then have the following box on screen.

select create a brand new mail account and then click Next to move to the following screen.

This is the place to give the account a name, for example if this is going to be an information address you could call it Info. Once you've given a name click Next to move to the following screen.

This is where you fill in the name you wish to see associated with your mails, for personal mail your name would be a good idea, for business mails maybe the business name. Click Next to move to the following screen.

Here is where you fill in the e-mail address of the account you have just set up. For example if you set up the mailbox info@yourdomain.ext (or info@subdomain.34sp.com if you purchased a www.subdomain.34sp.com account) then that's what you would put in this box. Click Next to move to the following screen.

Here is where you add the Login name to access the mailbox, this is your email address. Click Next to move to the following screen.

This is where you set your incoming mail server name. This will be mail.yourdomain.ext (or mail.subdomain.34sp.com). And make sure that POP is selected below the text box. Click Next to move to the following screen.

This is where you set your mail server for sending mail. Your 34SP account does not come with an SMTP (sending) option as standard so if you haven't purchased the extra SMTP option you must put in your ISP's sending server here. As an example if your ISP was Freeserve you would put smtp.freeserve.com. If you have purchased the extra SMTP option then your SMTP server address will be smtp.yourdomain.ext (or smtp.subdomain.34sp.com). Click Next to move to the following screen.

Congratulations you have now set up Eudora to collect mail from your new 34SP account.

Troubleshooting

If you get an error along the lines of - SSL negotiation failed: then for some reason SSL has set itself up on your account and so won't login, to rectify this follow these steps.

Right click the personality you have just set up for your account and select properties. Go to the incoming mail tab and check the settings.
Authentication Style: "Password" should be selected
Secure Sockets When Receiving: set to "Never"

Author

This tutorial was written by P. Rose for 34SP.com

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