On starting Fetch you will be presented with the window, where you connect to your site.
In the field labelled 'Host', enter your site name. This will be either 'SITENAME.34sp.com' or if you have a registered domain it will be 'SITENAME.EXT'. eg. mywebsite.34sp.com or mywebsite.com(.co.uk etc)
In the field labelled 'User ID', enter your USERNAME that you setup with 34SP.com - This is case-sensitive.
In the field labeled 'Password', enter your PASSWORD that you setup with 34SP.com - This is also case-sensitive.
In the field labelled 'Initial directory', enter httpdocs.
The field labelled 'Non-standard port number' can be left blank.
Once connected, a new window will open, showing the files on the server. You then simply need to use Finder to find your files on your own computer.
How to upload / download a file / directory
To upload, simply drag a file or directory from a Finder window into the server browser (34SP Server).
To download, simply drag a file or directory from the server browser (34SP Server) into a Finder window.